Quality and Environmental Policy

The priority goal of RAMON CLEMENTE’s Management is to obtain products and services with a high quality index to exceed the expectations of both its present and future customers, always promoting continuous improvement, ensuring compliance with applicable law, and protecting the environment at all times.

The company’s Management is in charge of communicating, promoting and demanding from each of its employees and stakeholders, both internal and external, awareness of quality and the environment. In doing so, it encourages and supports all activities that allow for the improvement of the services and products we offer our customers, the management of risks and opportunities, and the prevention of environmental pollution.

All activities carried out at RAMON CLEMENTE intend to provide the highest quality for the product with the sustainable use of resources. For this reason, we have created a strategy that combines human resources and the technical means available to us across four essential areas:

PRODUCT QUALITY

• Compliance with defined specifications and requirements.
• Quality of manufactured products at a competitive price.
• Control of raw materials, products and services supplied externally.
• Quality control in all processes and stages, verifying that acceptance criteria are met with appropriate monitoring and measurement resources.

SERVICE QUALITY

• Adequate operational planning and control of all areas and processes.
• Compliance with the delivery deadline agreed with customers.
• Production under controlled conditions while maintaining the appropriate infrastructure and environment for the operation.

MANAGEMENT QUALITY

• Staff training, motivation and awareness to ensure continuous improvement.
• Optimisation of available human resources and the management of their knowledge.
• Improvement of the company’s image in its environment and area of activity.
• Strengthening of competitiveness at all levels of the organisation.
• Identification of risks and opportunities to increase desirable effects and reduce undesirable ones.

ENVIRONMENTAL MANAGEMENT

• Identification and evaluation of the environmental aspects involved in the processes by introducing the necessary improvements to effectively protect people, facilities and the working environment, thereby influencing the prevention of pollution and minimising the possible consequences.
• Development and implementation of company-wide good environmental practices with authority.
• Compliance with legal and regulatory requirements, as well as commitments with the customer and other stakeholders.

THE MANAGEMENT / 2022